Q: I don't want to upgrade my television yet, is there a type of tuner box I can purchase to work with the new digital line up? Any stand-alone tuner box provided must have a QAM tuner built into it.
Q: My TV shows the channel line-up in a different numbering sequence. Am I getting the proper feed or is the TWC digital channel line-up incorrect? Some digital television sets have tuners within them that change the channel numbering sequence even if scanned with STD.
All channels should still be able to be received but may show on different channel numbers than what is shown on the TWC digital channel line-up chart posted online. This channel line-up variance is a product of the specific TV's tuner and is not an item that TWC can control. We have encountered this issue with Samsung but other manufacturers may do the same.
If you are missing multiple channels within the line-up please let us know and we will work with you to resolve the matter. A: TIVO units will not function fully on the College cable television service and are not recommended.
What do I do? To get this choose information start to scan, go to QAM, on your TV you will see a phone number to call to get your code. You will have to give your TV serial number and then you will receive your code.
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